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The HYMS email service has been designed to be highly secure whilst also being available across the Internet.

This enables all HYMS participants both in the host universities and also in the partner SHA to have full access to the HYMS email service and to guarantee end-to-end delivery of emails between staff, students and NHS and University based HYMS contributors.

Accessing your email

You can access your HYMS email via a number of different routes.


Access your email from anywhere in the world using HYMS Webmail. Just type the address in Internet Explorer.

About HYMS Webmail
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Microsoft Outlook

Using Microsoft Outlook 2007 or later, you can access your HYMS email account from any PC. Instructions here.

Click here

Mac Mail

If your Mac is running OSX 10.6 Snow Leopard or higher, set up Mac Mail to check your HYMS email account.

Click here

Microsoft Entourage for Mac

Part of the Microsoft Office 2008 for Mac package - instructions on using Entourage to check email here.

Click here

Apple iPhone

Use your mobile to access HYMS email while you're out and about.

Click here

Nokia e-Series Phones

A Symbian or S60 phone is required (as other Nokia's don't have Exchange email support).

Click here


Quotas and limits

Please see the following link File and Mailbox Quota's.

Further information

Can I set up auto-forwarding for my emails to another email service provider?

No. The HYMS email system has been designed to be widely available and also to guarantee end-to-end delivery of emails between staff and students. As such there is not the traditional need for forwarding (where a university email system can only be accessed from certain locations.) The delivery of emails to other service providers across the Internet cannot be guaranteed or audited in a manner suitable to the requirements of a modern academic environment.

What is my email address?

All students' email addresses are in the same format of first name.last - for example, if your name is Bob Smith, then your email address will be This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Students also have email addresses of - for example, if your username is hy4xx, then your secondary email address will be This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

My mailbox is over its size limit but I have only a few messages in my inbox - what do I need to delete?

The total size of each user’s mailbox includes the deleted items, sent items & drafts folders. These folders are often overlooked when trying to clear out unnecessary messages. Deleted messages are first moved to the deleted items folder, which will need to be emptied manually to avoid the mailbox filling up. Likewise, the sent items folder contains a copy of every message sent.

Note that it may not necessarily be the number of messages you have in your mailbox, but just a few large ones - such as those with attachments.

I have received a message that claims I sent an infected message, but I do not recall sending to that address - do I have a virus?
The message you have received is a result of something known as spoofing. Spoofing occurs when a malicious program, such as a virus, sends a message that pretends to come from another account. When this message is received by the victim, the victim's email system sends a reply to the address it believes was the source of the infected message.

You do not have a virus, but it is likely that someone with your address in their address book has caught a virus. There is usually little that can be done.